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How to Spot a Dysfunctional Organization and What to Do When You Do

How to Spot a Dysfunctional Organization and What to Do When You Do

February 19, 2024

In this episode of The Beacon Podcast, Lighthouse Counsel President Jeff Jowdy welcomes Dr. Lilya Wagner and Dr. Mark Hager for a discussion on dysfunctional organizations.

Mark and Lilya go way back to when they co-authored “Board members beware! Warning signs of a dysfunctional organization” in the late ‘90s for Nonprofit World magazine.

In this lively discussion, they address the five most common signals that an organization is in trouble and what staff can do when they discern signs of dysfunction.

About Our Guests

Dr. Lilya Wagner is a senior consultant for Lighthouse Counsel and has been one of the nonprofit sector’s leading authors, speakers, trainers, coaches and practitioners for more than three decades.  She was associate director for public service and director of the Women’s Philanthropy Institute at the Indiana University Lilly Family School of Philanthropy, oversaw curriculum preparation and revision for The Fund Raising School and has conducted training, speaking and consulting in more than 80 countries. Learn more about her here. And connect with her on LinkedIn.

Dr. Mark Hager is emeritus professor at Arizona State University and has decades of experience as a researcher whose work uncovers data that provides insights on where problems are hidden and how to implement solutions – leading to more effective nonprofit management. Learn more about him here. And connect with him on LinkedIn.